Privacy Policy pk7 —
Your Data, Our Responsibility

Welcome to the PK7 Privacy Policy page. At pk7.lc, your privacy is more than a legal obligation — it is part of our commitment to being Malaysia's most trusted online entertainment platform.

This Privacy Policy explains how pk7 ("we", "our platform") collects, uses, stores, and protects your personal information when you use the services at pk7.lc. It applies to all registered members, visitors, and anyone who interacts with our platform.

By registering or continuing to use pk7 services, you agree to the terms in this Privacy Policy. If you disagree with any part of this policy, please contact our support team before continuing use.

Pk7 only collects personal data that is strictly necessary to provide a safe, lawful, and high-quality service to every member. We do not collect excessive data that is irrelevant to platform operations.

Below are the categories of data we collect and their purposes:

Every piece of data we collect has a clear and lawful purpose. PK7 uses your data solely for the following purposes and will not use it beyond the stated scope without your prior consent.

• Identity Verification (KYC): Ensuring every registered member is a real individual who meets the minimum age requirement to use the platform.
• Transaction Processing: Verifying and processing deposits and fund withdrawals accurately and securely to the correct bank account.
• Account Security: Detecting and preventing unauthorized access, fraud, and suspicious activity on your account.
• Service Communications: Sending important notices related to your account, transactions, security updates, and policy changes.
• Legal Compliance: Meeting mandatory reporting obligations under Malaysian law, including AML (Anti-Money Laundering) requirements.
• Platform Improvements: Analyzing usage patterns in aggregate and anonymized form to improve service quality and user experience.
• Customer Support: Helping our support team resolve inquiries, disputes, and technical issues faster and more accurately.
• Relevant Promotions: With your consent, we send promotional information and selected offers relevant to your gaming interests (can be disabled at any time).

Pk7 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This is a core principle we do not compromise on.

However, in certain limited situations, we may need to share your data with the following parties solely to support platform operations:

• Payment Processors: Licensed payment service providers that help us process deposits and withdrawals. They receive only the data required for the relevant transaction.
• Technology Service Providers: Companies providing the platform's technical infrastructure, such as secure server services and digital identity verification systems.
• Legal Authority: Where required by a court order, a valid request from a law enforcement agency, or reporting obligations under applicable Malaysian law.
• Auditors and Compliance: Independent third parties conducting mandatory security or compliance audits to ensure the integrity of the platform.

All third parties we work with are bound by strict confidentiality agreements and are only permitted to use your data for the agreed purposes. They are not authorised to use your data for any other purpose.

Protecting the personal and financial data of our members is pk7's highest priority. We continuously invest in the latest security technologies to keep your information under the best protection available.

• 256-bit SSL Encryption: All data transmitted between your device and PK7 servers is encrypted using 256-bit SSL technology — the same standard used by leading banks in Malaysia.
• Two-Factor Authentication (2FA): An additional security layer that ensures only you can access your account, even if your password has been compromised.
• 24/7 Activity Monitoring: An automated fraud detection system that monitors every transaction and login in real time to identify unusual activity.
• Internal Access Controls: Only authorized personnel may access member personal data, and every access is recorded in system logs that are audited regularly.
• Secure Data Backup: Data is regularly backed up to separate, secured server locations to ensure availability and data integrity at all times.
• Regular Security Testing: pk7 conducts regular penetration testing and vulnerability assessments carried out by independent cybersecurity experts.

Pk7 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit pk7.lc.

• Essential Cookies (Required): Required for core platform functions such as login session verification, security, and basic preferences. Cannot be disabled.
• Performance Cookies: Collecting information about how you use the platform (pages visited, time spent) to help us improve platform functionality and speed.
• Functional Cookies: Saving your preferences such as language, display settings, and game preferences so you don't need to reconfigure them every time you log in.
• Analytics Cookies: Usage data collected in aggregate and anonymized form to understand platform usage patterns for continuous improvement.

You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of the pk7 platform. Each new session on our platform requires basic cookie verification for security purposes.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by pk7. We fully respect and facilitate the exercise of these rights.

• Right of Access: You have the right to request a copy of the personal data we hold about you in a readable format.
• Right to Rectification: You may request the correction of inaccurate or incomplete personal data at any time through our support team.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to record retention obligations prescribed by law.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time and we will stop immediately.
• Right to Data Portability: You have the right to receive your data in a structured, machine-readable format for transfer to another service provider if desired.
• Right to Withdraw Consent: You may withdraw consent previously given at any time, without affecting the validity of prior processing.

To exercise any of the above rights, contact the PK7 support team via live chat at pk7.lc or by email at [email protected]. We will process your request within 14 business days after your identity has been verified.

Pk7 retains your personal data only for as long as necessary for the stated purposes, or as required by applicable Malaysian law. Once that period ends, your data will be securely deleted or anonymized.

• Active Account Data: Retained for the duration of your active account and for 7 years after account closure to meet AML legal requirements.
• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in line with financial reporting requirements under Malaysian law.
• KYC Documents: Retained for the duration of the active account and 5 years after account closure or last transaction, whichever is longer.
• Technical Logs: Server log data is typically retained for 90 days for technical troubleshooting and security purposes.
• Marketing Data: Retained until you withdraw consent or request unsubscription, whichever occurs first.

When data is no longer needed and there is no legal obligation to retain it, pk7 will ensure secure and irrecoverable deletion using methods that meet cybersecurity industry standards.

Pk7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any amendments take effect upon publication of the latest version on this page.

• The "Updated" date at the top of this page will always reflect the latest version of the policy currently in effect.
• For major changes that significantly affect your rights, PK7 will notify you via an in-platform notice or by email to your registered address.
• Continued use of the pk7.lc platform after any amendments are published constitutes your acceptance of the latest version of the Privacy Policy.
• We encourage you to review this page regularly to stay up to date with how we handle your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the PK7 Data Protection Officer (DPO) team is here to assist you.

• Live Chat: The fastest way to get help — available 24/7 at pk7.lc in Bahasa Melayu.
• Email: [email protected] — we aim to respond within 24 hours on business days.

We are committed to addressing every privacy-related inquiry seriously, transparently, and within a reasonable timeframe. Your satisfaction and trust are our top priorities at pk7.lc.